Grant Thornton, the company involved in the liquidation of the hacked cryptocurrency exchange Cryptopia, announced the new results of the investigation.

According to a statement posted on the company’s website, Cryptopia did not use individual cryptocurrency wallets. Instead, the platform stored all customers ‘ assets in shared wallets. Thus, liquidators face difficulties in determining the amounts held by customers.

Grant Thornton claims that it is forced to manually check the wallet pool data with customer information. An excerpt from the report reads:

“We are working on matching the accounts of more than 900,000 customers, many of whom own multiple crypto assets, millions of transactions, and more than 400 different crypto assets. This data must be consistent and consistent.”

Grant Thornton’s statement revealed significant progress in recovering customer data. Previous report
the company has shown some difficulties in obtaining a database of customer assets from a data center in the United States. This data contained detailed information about the platform’s client assets and some deposits in cryptocurrencies. Grant Thornton is taking steps to protect all cryptocurrencies to prevent another hack.

Affected customers of the Grant Thornton exchange announced that they will have to pass KYC checks as part of the refund process. Even those customers who have fully passed the verification during the opening of an account on the exchange will have to re-submit their data. Grant Thornton is awaiting court approval to begin returning customer funds as soon as it completes the reconciliation process.

Earlier this year, the Cryptopia exchange was hacked
and the work of all its services is stopped. The platform team confirmed the security breach and said the site’s losses were “significant.” Later, the research company Elementus estimated that Cryptopia lost $16 million in cryptocurrencies as a result of the hack